Once you have selected your event, select the button GO TO EVENT SETTINGS. 

This will give you access to the tools necessary to manage and edit your event:

In the first section named SETTINGS, you’ll be able to modify your event’s configuration:

-Add/edit the event’s description, and include photos, links, videos, etc.

-Add sponsor names and logos.

-Add a waiver.

-Update the event’s start and end date and time/time zone. 

-Connect your event to your Stripe account to allow the revenue to go directly to your account. 

-Add/edit/delete categories and divisions. 

-Enable/disable registration for individuals, teams, volunteers and judges.

-Edit the start and end registration date and time. 

-Add terms and conditions.

-Add t-shirt sizes.

-Determine the number of teammates per division.

-Disable division-category combinations for registration.
-Enable/disable a COVID vaccine card requirement upon registration. 

-Add an after payment redirect URL.

-Enable/disable pre-sale.

-Edit registration price including price for t-shirts. 

-Add an early bird discount (amount or percentage off the event price).

-Cap overall registrations and/or limit the number of registrations for each division.

-Enable scoring.

-Choose between 2 different types of scoring (Points per placing or Crossfit Games points style).

-Allow the leaderboard to be published or not.

-Set the event as online or onsite.

-Add the event’s location. 

-Add keywords to help your event be found easily on web search engines.

-Add/edit your contact information.

-Add a button for DONATIONS.
-Enable a HEATS filter on the leaderboard.

After all the changes are made, scroll down the screen and select the ‘update’ button at the bottom to update the event.

Note: if you have any questions or doubts about any of these features, you can always contact the Support team at support@sweatworks.net

Registrations

On the ‘registrations’ section you’ll see who has registered and their registration information. You will be able to filter between individual athletes and teams registrations (it will depend on what type of registrations are enabled in your event).

Add an Organizer, Judge or Volunteer

To add an Organizer you need to go to the Users tab, select Organizers and then click on the ‘+’ button. Next, you will be asked to input the following details: first name, last name and email. Once you’ve completed it, you just need to click on the ‘create’ button.

To add a Judge or Volunteer, the process is exactly the same, but you have to select Judges or Volunteer from the Users tab.

Add an Athlete

In order to add a new participant, you need to select Athletes from the Users tab and click on the ‘+’ button.

Once there, you will have to complete the required information:

• First Name

• Last Name

• Email 

• Category

• Division

Once you’ve completed it, you just need to click on the ‘create’ button.

Note: If you add an athlete manually, you need to contact the Support team (support@sweatworks.net) so that they activate the participant and show under your athletes list and leaderboard.

Add a Team

If you wish to add a Team, go to the Teams tab and click on the ‘+’ button.

Next, you will need to complete the following information:

• Team Name

• Category 

• Division 

Finally, click on the ‘create’ button and the team is created.

Note: If you add a team manually, you need to contact the Support team (support@sweatworks.net) so that they activate the team and shows under your athletes list and leaderboard. 

Edit an Athlete or a Team

To modify an athlete or a team, you have to go to ‘Users’ > Athletes or the ‘Teams’ tab, select the person or team you want to edit and then click on the edit button indicated below. This will take you to a different tab with all the team’s information.

After all the necessary changes have been made, you need to click on the ‘update’ button.

Waivers

If your event has a waiver, then upon a team’s registration, it will be sent via email to the team’s members. Under the section Waivers, next to Teams, you will be able to see who has signed it (accepted) and who hasn’t (pending). You can also resend the waiver to everyone who hasn’t signed it yet by selecting the first envelope icon.

You can also resend the waiver to those who haven’t signed it in each team:

If there was a change of athlete, you can edit and send the waiver to the new participant by selecting the pencil icon on the right side of the team, and then changing the name and email and selecting save. The waiver will be sent to the new person. 

Pre-Sale

If you'd like to invite specific athletes or teams to register before registration opens to the general public, you can use pre-sale. Select the plus button on the right part of the screen, then, complete with the athlete's or team captain's name and email, and select 'create'.

That person will receive the email below with the link to the registration form. Even if registration is closed, the participant will be able to sign up. 

To re-send the invitation email, select the envelope icon. 

To see if that person has registered with the link, access the edit button next to their name, under the pre-sale tab.

You can create a new link by selecting the 'regenerate' button, and when you select 'update', a new email will be sent. 

Create Questions

On the questions tab you can create questions and ask for any information that you’d like to collect during registration. 

First, you need to create the ‘question group’. Select the ‘+” button on the right to add it:

Then, name the question group any way you want and select the users you’d like to ask those questions by selecting the box:

Then, select ‘create’. Now you need to add the specific questions. Select the edit option on the right of the question group:

Then, select the ‘+’ button on the right:

Then, create the question and select what type of question that will be. You can choose from:

-date 

-menu with options

-text field

Note: For a drop-down menu with options, select the ‘combo/select combo’, and for every response you’d like to be available for a question, you have to write the answer and then press enter every time:

Create Coupons

If you wish to add promo codes, go to the ‘coupons’ tab and select the ‘+’ button:

Then complete the fields:

• Coupon name

• Number of uses (if available)

• Percentage or amount discount

• Choose if the code will be applicable to a t-shirt purchase

• Choose if the code is active or inactive

• Select the date the code can be used from/until

• Select ‘create’

Sell Products

Under Products, you can create products to sell together with the event registration:

Select the plus sign on the right to add them, and complete with the required information and then select Create at the bottom: 

It should look like this after adding all the products:

Under Registration, you will be able to select the item to purchase:

Select the size if available, and the quantity, then select ‘add to cart’:

You will be then able to change the quantity or delete the items from the cart, or proceed to complete registration by selecting the ‘register’ button:

Next you will see the breakdown of all charges, and you will also be able to modify the quantity and sizes of the items added, and then proceed to checkout:

A participant will see this view under the ‘registration’ tab once the payment has been confirmed: 

All of the items sold will be reflected under the ‘Reports’ tab, and from there, there is a button called ‘export sales’ to export the sales report into an excel file as well:

Create Tickets

Under Ticketing > TICKETS, you can create your own tickets. To start, select the plus sign (+) at the top right part of the screen:

Complete the following details:

-Name of the ticket

-Price

-Payment Gateway Fee is 3%. This is the credit card fee that you can choose to pass on to athletes, or, if you want to absorb the fee yourself, you need to enter 0. The final price will be automatically calculated under the ‘final price’ field. 

-Choose to pass the credit card fee or absorb it yourself.

-Number of tickets available

-Number of tickets that can be purchased by the same person

-Date the ticket will be available for sale

-Select if any coupon code can be applied to the tickets

Note: You need to create coupon codes first under the COUPONS tab if you want a promo code to be applicable to any tickets.

After all the fields are complete, select CREATE at the bottom:

If you want to edit a ticket, select the edit button at the right of the ticket (pencil icon). After changes have been made, select the UPDATE button at the bottom.

You can also delete a ticket by selecting the delete button (x icon)

Note: if one ticket at least has been purchased, you will not be able to delete it. 

You can also deactivate a ticket so that it is not available for sale by sliding the button on the right part. If you slide the button again, it will be active and will show on the list of tickets people can buy. 

Under Ticketing > SALES, you will see the following information:

-Name of the ticket purchased

-Name and email of the person

-Price paid

-Quantity of tickets purchased

-Coupon used (if this applies)

If you click on the arrow button at the top, you will download an excel file with all the tickets purchased.

You can also edit an attendee’s name by selecting the edit button on the right part, and you can download a ticket by selecting the arrow as well.

In order to purchase a ticket, people need to go the DETAILS tab of your event, and select the GET TICKETS button: 

A new window will come up with the list of tickets:

Then, select the quantity of tickets and COMPLETE ORDER. 

Next, you will see the summary of the order. You can use a coupon code if you have one. Enter the coupon code and then select apply.

Then, enter your credit card information and select PAY. 

The person that purchases a ticket will receive an email with the ticket to print it or download it. 

Vendors

You can set up vendor packages in the VENDORS section:

Complete with the required information:
-Name
-Base Price
Then select create. A vendor button will show on the event’s main page.

Add Heats

To create heats, first enable the ‘heat’ button to YES under the event’s SETTINGS.

 Then, go to the ‘heats’ tab and select the plus button to start creating heats:

Next select the workout (note workouts need to be added first) and then select ‘new heat’.

Then add a heat name and a start time. Then filter athletes/team names by category and division. Next select the plus sign on the right of the names to add them to that heat. You can also remove them by selecting the ‘x’ button. 

Once done, select SAVE at the bottom. 

Schedule

If heats are set up, there will be another tab called ‘schedule’ that is public, so participants will be able to see which heat they belong to. 

Reports

On this tab you will be able to see your event’s total revenue, the total number of participants/teams registered, and total donations. 

You will also see 2 charts that will help you visualize the busiest days. They will show you the number of people who signed up each day and the revenue you collected each day.

If you scroll down you will also find the total participants registered per category/division.

Then you can also download the leaderboard results, registrations, and donations into separate Excel files.

On the exported participants file, you’ll see the information below:

• Name

• Email

• Date and time of registration

• Revenue collected per registration

• Coupons used (if applicable)

• Birthdate

• Gender

• Category & Division

• T-Shirt size (if applicable)

• Team members (if applicable)

• Affiliate 

• Address

• Any additional information you asked for on the registration form

To go out of edit mode and access the public tabs, select the BACK button on the top left corner of the screen:

Registration Form

On the REGISTRATION tab and orange button REGISTER, you’ll find the registration form that people will use to register for your event.

The first thing they will need to do is select their category and division, then select next:

Then complete the team’s or individual’s information: name, affiliate, email, category, division, t-shirt size if applicable, and select Register:

You will be then directed to the checkout page where you will see the registration summary and can apply a promo code. Once ready, select Checkout: